Privacy Policy

01Information We Collect

We collect information you provide directly to us as well as information generated automatically when you use our platform.

• fiber_manual_recordAccount information — name, email address, password hash, and billing details when you sign up.
• fiber_manual_recordVenue data — menu items, table layouts, staff profiles, and order history that you upload or create within the platform.
• fiber_manual_recordUsage data — pages visited, features used, session duration, and error logs collected automatically via our servers.
• fiber_manual_recordDevice information — browser type, operating system, IP address, and referring URLs.
• fiber_manual_recordPayment information — processed securely by our payment provider; we never store full card numbers.

02How We Use Your Information

We use the information we collect to operate, maintain, and improve Hungerish.com, and to provide customer support.

• fiber_manual_recordProvision and personalise the Hungerish.com service for your venue.
• fiber_manual_recordProcess transactions and send related transactional emails.
• fiber_manual_recordSend product updates and security notices, and — where you have opted in — service and marketing announcements.
• fiber_manual_recordAnalyse usage patterns to improve performance and add new features.
• fiber_manual_recordComply with legal obligations and enforce our Terms of Service.

03Legal Basis for Processing

Where applicable data-protection law requires a lawful basis, we rely on the following:

• fiber_manual_recordContract — to provide the platform, process orders, and manage your subscription.
• fiber_manual_recordLegitimate interests — to secure our services, prevent fraud, and improve product performance, balanced against your rights.
• fiber_manual_recordConsent — for optional analytics, marketing communications, and non-essential cookies. You may withdraw consent at any time.
• fiber_manual_recordLegal obligation — to comply with tax, accounting, and regulatory requirements.

04Sharing of Information

05Sub-processors

We use the following categories of sub-processors to deliver the service:

• fiber_manual_recordCloud hosting — infrastructure providers that host our application and databases within the UK and EEA.
• fiber_manual_recordPayment processing — Stripe, for secure subscription billing and checkout.
• fiber_manual_recordAnalytics — Google Analytics, when you consent to analytics storage on our marketing site.
• fiber_manual_recordEmail delivery — transactional email providers for account, security, and service notifications.

06International Data Transfers

Your data is primarily processed within the United Kingdom and European Economic Area. Where data is transferred outside the UK or EEA, we use appropriate safeguards such as Standard Contractual Clauses approved by the UK Information Commissioner's Office or European Commission, or rely on an adequacy decision.

07Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. Upon account deletion we delete or anonymise your data within 30 days, except where longer retention is required by law.

08Security

We implement industry-standard technical and organisational measures — including TLS encryption in transit, AES-256 at rest, and regular penetration testing — to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

09Your Rights

Depending on your jurisdiction you may have the right to access, correct, delete, or export your personal data. You may also object to or restrict certain processing. To exercise any of these rights, email us at legal@hungerish.com.

• fiber_manual_recordRight of access — request a copy of the data we hold about you.
• fiber_manual_recordRight to rectification — ask us to correct inaccurate data.
• fiber_manual_recordRight to erasure — request deletion of your personal data.
• fiber_manual_recordRight to portability — receive your data in a structured, machine-readable format.
• fiber_manual_recordRight to object — opt out of processing for direct marketing at any time.

10Cookies

11Children's Privacy

Hungerish.com is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

12Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on our website at least 14 days before the change takes effect.